Your front desk closes at 6. Your leads don't.

It's an AI receptionist that answers your clinic's calls, texts, WhatsApp, and Instagram/Facebook DMs day and night, books consults into your scheduling software, and qualifies leads before a human steps in. Relco is trained on your treatments, prices, and availability - so it answers like a member of your team, not a generic bot. It handles scheduling and questions; it never gives medical or treatment advice.

Relco starts at $197/mo (USD) for missed-call Text-Back and $497/mo for the full AI Front Desk across every channel, plus a one-time setup. A human receptionist runs $2,800–4,500/mo USD and covers one shift on one line. Because the average med-spa first visit is worth $527 (AmSpa 2024), a single recovered consult typically covers the month.

Relco asks the same questions your best front-desk person would - what treatment they're after, timing, budget range, whether they're new or returning - then books qualified consults and flags hot, high-value leads to a human immediately with the full conversation attached. You wake up to booked consults, not a voicemail backlog.

Yes. Relco books directly into Boulevard, Vagaro, Zenoti, Mangomint, and Aesthetics Pro, and connects to most CRMs via Zapier. It uses your existing phone number - clients never see a change.

Yes - and that's where most after-hours med-spa inquiries actually land. Relco answers DMs and WhatsApp messages instantly, in the client's language, and turns "how much is this?" into a booked consult before the lead goes cold.

Relco is scoped to scheduling and lead qualification only - it does not give medical advice or store clinical records - and runs on HIPAA-aligned infrastructure with a signed BAA, plus TCPA-compliant text consent built into every flow. The safe, simple boundary is what keeps it low-risk.

No - and it shouldn't. Relco covers the hours and channels a human can't: nights, weekends, the second caller while your front desk is with a client, and the 11pm Instagram DM. Your team keeps doing what they're great at; Relco stops the leads that used to slip away.

Honest answer: most med spas aren't choosing between a warm human and a robot. They're choosing between voicemail at 8pm and an answer. Relco uses natural voice and is trained on your tone, but you don't have to take our word for it - on the walkthrough we stand up a demo line and you call it yourself. If it doesn't sound like someone you'd hire, walk away.

Yes, that's the entire point. Relco is trained on your menu, price bands, hours, and aftercare answers - Botox vs filler, downtime, candidacy. It's built for med spas, not a generic chatbot bolted onto a website, so it answers like a team member in week one instead of reading a call-center script.

Text-Back is live in 1–2 days; the full AI Front Desk in 3–5. Setup is done for you - you don't configure anything.